Retail

Turn every store inquiry into a tracked, attributed sale.

Multi-store CRM with Zid, Salla, and Shopify sync. WhatsApp catalog, abandoned-cart follow-ups, and store-level reporting.

Captures fromWhatsApp catalogZidSallaShopifyTikTok ShopIn-store iPad
+31%
WhatsApp close rate
2.4ร—
Repeat-buyer rate
<5 min
First-response SLA
Pipeline out-of-the-box

Every stage of the retail journey โ€” pre-configured.

1

Capture

Walk-ins, WhatsApp, Instagram DMs, web forms.

2

Match SKU

Tie inquiry to product, size, color, branch.

3

Quote / hold

Hold stock, send catalog, confirm price.

4

Close

Convert in-store, online, or via WhatsApp pay.

5

Reorder

Trigger AI win-back campaigns by lifecycle stage.

Pain โ†’ Fix

What breaks today โ€” and how Braintion fixes it.

DM inquiries die without a follow-up SLA.

Auto-route by store and product line.

No view of WhatsApp-driven revenue.

Channel attribution + revenue dashboard.

Ships with

Integrations built for this sector

ZidSallaShopifyWhatsApp BusinessMeta Lead AdsTikTok

Ready to go live on Retail in under 2 weeks?

Book a tailored demo โ€” we'll walk you through the workflow, packages, and integrations that ship for your sector.

Book a sector demo